Semester Hours:3Once a year
A course in the principles of statistical quality control. The course takes the Deming/Shewhart viewpoint that quality is best achieved by the effective management and control of processes. Topics that are covered include defining and documenting a process, attribute and variable control charts, out-of-control patterns, diagnosing a process, and process capability and improvement studies. Statistical software will be used in the solution of problems and analysis of case studies.