Consumer Information and Student Right To Know

Consumer Information and Student Right To Know

In compliance with Title IV and other Federal and State disclosure laws, the “Consumer Information and Student Right to Know” list and how to access the information is below.

How to Report Academic and Non-Academic Concerns

Hofstra University is committed to creating an environment where students can report serious academic and non-academic concerns in a safe and responsive manner. It has many policies and resources available to guide students in reporting issues of concern.

• If your grievance does not fall under one of the categories/webpages listed above, please contact the Office of the Provost via complaint.resolution@hofstra.edu. A member of the University will review and address your grievance/complaint within 7-10 days.
• If an issue cannot be resolved internally, you may file a complaint about Hofstra University by contacting:
  1. The New York State Education Department (NYSED).
  2. NYSED Office of the Professions For complaints about Hofstra University’s programs that lead to licensure or certification, please contact the Office of the Professions.
  3. MSCHE. Hofstra University’s accreditor, the Middle States Commission on Higher Education (MSCHE), located at 1007 North Orange Street, 4th Floor, MB #166, Wilmington, DE 19801, Phone: 267.284.5000. For additional information and questions, please contact complaints@msche.org
  4. NC-SARA. The State Authorization Reciprocity Agreement (SARA) contains consumer protection provisions that apply to distance education courses, activities, and operations offered by participating SARA institutions (which includes Hofstra University) to students in other SARA states. For the complaint process for out-of-state distance education students, under SARA policies, please see the National Council for State Authorization Reciprocity Agreements (NC-SARA) complaint process. After the complaint process at your institution has been exhausted, a complaint about a New Yrok State-based institution may be sent to the New York State Education Department.

1. Academic Grievances/Complaints

The web pages below contain helpful information on your rights as a student in an academic environment and several related appeal processes. We encourage students to seek out timely and cordial resolutions through these channels, typically beginning with a professor or chairperson.

1. Academic Freedom and Civil Liberties of Students
2. Grade Appeals

Individual School/College Policies

• Hofstra College of Liberal Arts and Sciences
• The Lawrence Herbert School of Communication
• School of Education
• School of Health Professions and Human Services
• Frank G. Zarb School of Business

3. Policy for Dismissal and Appeal of Dismissal From a Graduate/Post-Graduate Program
4. Policy for Dismissal or Exclusion from the University (Undergraduate)
5. Honor Code/Violations of Academic Honesty Appeals (Undergraduate)
6. Honor Code/Violations of Academic Honesty Appeals (Graduate)

2. Other Academic-Related Grievances/Complaints

There are many resources on campus to help guide and support students, many of which are mentioned on this webpage. We encourage students to seek out timely and cordial resolutions through these channels.

If your grievance/complaint is not related to a grade appeal but is related to classroom and other academic experiences, or you are unsure of the next step you should pursue, please contact the Office of the Provost via complaint.resolution@hofstra.edu. A member of the University will review and address your grievance/complaint within 7-10 days.

3. Rights and Responsibilities of Hofstra University Community Members:

Students, faculty, staff, and administrators should be aware of the various policies that specify their rights and responsibilities as members of the Hofstra community. The policies speak not only to the rights of community members but also to processes for recourse in the event that these rights are alleged to have been violated. This list, while comprehensive, does not purport to identify all the University’s policies regarding the rights and responsibilities of our students, faculty, staff, and administration but that all such policies are available on our website.

 ^{Last updated: March 2024}