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Dec 12, 2025
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MKT 169 - Marketing of ServicesSemester Hours: 3 This course focuses on the difference between goods and services and the impact of these differences on marketing of services. Topics include service quality, customer service/satisfaction, ethical issues in marketing of services, and marketing of services internationally.
Prerequisite(s)/Course Notes: MKT 101 ; junior class standing required—students with fewer than 58 credits on record may not register for this course; no exceptions permitted.
January 2010 Offering: 10170: Thelan; Distance Learning
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