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Apr 25, 2024
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ENGG 205 - Total Quality Management
Semester Hours: 3
Spring
An examination of the concept of quality in the context of the business world. A multitude of tools with an emphasis on quantitative methods, designed to insure and maintain quality will be studied in depth including: analysis of variance, statistical quality control, benchmarking, and ISO certification. Also, the theories of Deming, Juran, and others that have added significantly to the study of quality will be covered as well in order to provide a historical and contemporary look at quality in industry. Emphasis will be placed on the engineering aspects of the measurement and maintenance of quality.
Prerequisite(s)/Course Notes:
ENGG 202 .
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