Semester Hours:3Once a year
A course in the philosophy, principles, and techniques of Six Sigma Quality Management. The course builds on the knowledge gained in BAN 285/MGT 285 and BAN 286/MGT 286. Topics that are covered include six sigma dashboard model, the five phases of the DMAIC model, and detailed study of two six sigma certification cases. Statistical software will be used in the solution of problems and analysis of case studies.